Responsible Gaming at bitji
Gaming is a form of entertainment — it should not become a source of problems instead of enjoyment. bitji always puts the safety and well-being of players first.
Why Safe Gaming Matters
bitji believes gaming should be purely for entertainment — not a source of stress or financial hardship. We work to ensure every player on our platform has a healthy and informed gaming experience.
Gaming problems can happen to anyone — it is not a sign of weakness. Taking the right steps at the right time takes courage. At bitji, we have multiple tools and features to help you take those steps.
For those aged 21 and above only. You must be at least 21 years old to create an account and play any game at bitji. We are committed to protecting minors from gaming.
Keep Control in Your Hands
Deposit Limits
Set a personal limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase a limit, a waiting period is required — protecting you from making rushed decisions.
Time-Out (Break)
If you feel you need a short break, use bitji's time-out feature. You can temporarily suspend your account for anywhere from 24 hours to several weeks. Logging in will not be possible during this time.
Self-Exclusion
Self-exclusion is the strongest option for a long-term break. You can close your account from 6 months up to permanently. Once exclusion is active, it cannot be reversed — so think carefully before deciding.
Budget Tracking
View your transaction history and gaming activity at any time. Analyse your spending patterns and make sure gaming stays within your budget.
24/7 Support
For any concerns or issues with gaming, bitji's support team is by your side seven days a week, twenty-four hours a day. Chat in Bangla via live chat or email — you will get help without any judgment.
Minor Protection
Opening an account at bitji for anyone under 21 is strictly prohibited. If there are children or teenagers in your household, use parental control software and be careful not to share your account details with anyone.
Signs of Problematic Gaming
If you notice any of the signs below in yourself or someone close to you, it is time to seek help. These signs are early indicators of a gaming problem.
If you find yourself in this situation, contact bitji support right away or activate self-exclusion.
- Trying to win back lost money by placing more bets ("chasing losses").
- Taking money away from essential expenses (food, bills, education) to fund gaming.
- Lying to or hiding gaming expenses from family or friends.
- Feeling restless, irritable, or anxious when not gaming.
- Trying repeatedly to stop gaming but being unable to.
- Prioritising gaming over work, studies, or relationships.
- Going into debt or borrowing money to cover gaming expenses.
Tips for Responsible Gaming
Enjoy gaming, but within limits. Following the tips below will keep gaming a source of entertainment at all times.
- Set your budget first. Before you start gaming, decide how much you will spend today and stick to that amount. End the session once your budget is used up.
- Set a time limit. Keep a time limit for each session. When the time is up, take a break — refresh your body and mind.
- Check your mental state. It is best to avoid gaming when you are stressed, feeling low, or after drinking. Your ability to make decisions is weakened in those states.
- Do not make gaming your only entertainment. Keep up habits like reading, sports, and spending time with family.
- Do not assume a winning streak will last. Gaming involves both wins and losses. A winning run can change at any time — keep that in mind.
- Keep bills and daily expenses separate. Only game with money you can spare — never use living expenses for bets.
- Talk openly with your loved ones. Be transparent with family or friends about your gaming — if you start hiding it, that is a warning sign.
How to Use bitji's Protection Tools
Setting a Deposit Limit
Go to the "Responsible Gaming" section in your account settings and set a daily, weekly, or monthly deposit limit. bitji's minimum deposit is ৳500 — you can choose any amount below that as your limit. Lowering a limit is instant; increasing one is subject to a 72-hour cooling-off period.
Activate a Time-Out
If you need a temporary break, select the "Time-Out" option. Your account can be suspended for 24 hours, 7 days, 14 days, or 30 days. No login or transactions are possible during this time. Your account will reactivate automatically once the period ends.
Self-Exclusion Process
Self-exclusion is the right path for long-term problems. Contact bitji support and let them know you want a permanent or long-term exclusion. Our team is available 24/7 and the process is completely confidential. Once exclusion is active, a specific waiting period applies before it can be lifted.
Contacting the Support Team
Talk to bitji's support team for any gaming-related concern. Chat directly in Bangla via live chat or email [email protected]. Our team is trained and all support matters are kept completely confidential.
What You Need to Know About Gaming
Gaming is a form of entertainment — much like watching a film or eating out at a restaurant. It involves spending money, and that money is spent in exchange for enjoyment. But if you ever see gaming as a way to earn income or solve financial problems, that is where trouble begins.
The outcome of every game is determined by a random number generator (RNG). There are no patterns, no "hot streaks" — every spin or bet is completely independent. Past results do not determine future results.
Remember: Thinking you can recover lost money by betting more often leads to even greater losses. Escaping this mental trap is not easy — but bitji's tools can help you on that path.
Gaming problems develop gradually — not suddenly. That is why monitoring your own behaviour and taking action at the first sign is the most effective approach. bitji is by your side to help you take that step.
Need help? We are here.
Enjoy gaming responsibly. For any questions or concerns, bitji's support team is with you seven days a week, twenty-four hours a day.